Semaglutide $299 · Tirzepatide $399 through 10 mg · Phentermine $199

Clear 30-day pricing. Provider review required. Standard shipping included.

New patient? Use NEWS10 for 10% off your first eligible Weight Management purchase. Tirzepatide 12.5 mg and 15 mg are excluded.

Contact us

Have a question about a program, enrollment, payment, portal access, a refill request, shipping status, cancellation, or your account? Choose a topic below so your message reaches the appropriate team.

Questions about symptoms, side effects, medication interactions, dosing, missed doses, or treatment decisions must be directed to the licensed clinical team through Teledocs.app.

Phone Support

Speak directly with a care coordinator

Email Us

For general inquiries and partnerships.

Address

5865 Ridgeway Center Pkwy Suite 300, Memphis, TN 38120, USA

Patient Portal

Secure medical forms, clinical messaging, refill requests, and patient-account access.

How can we help?

Pick what you need — we'll take you straight to the answer.

Please do not enter detailed medical information in this general support form. Use Teledocs.app for symptoms, side effects, dosing, medication interactions, or other clinical questions.

Frequently Asked Questions

Quick answers to common questions.

Is TeleDocs360 covered by insurance?

TeleDocs360 programs are self-pay and are not submitted to insurance. HSA and FSA cards are accepted where eligible.

How fast is medication delivery?

If treatment is approved, the prescription is typically submitted to the pharmacy within 1–2 business days. Pharmacy processing, medication availability, shipping, and carrier timing vary. Tracking is provided when available.

Are consultations completed by video?

Visit requirements depend on the package, medication, provider, state, and clinical circumstances. Some visits may be completed asynchronously, while others require or use video. Your enrollment and portal instructions will explain what is required.