Questions before you start?
Ask about programs, pricing, how the process works, or where to begin.
Email UsYou’re only charged if a provider approves your treatment.
Renews monthly until you cancel. Cancel anytime before your next renewal.
You’re only charged if a provider approves your treatment.
Renews monthly until you cancel. Cancel anytime before your next renewal.
Choose the quickest path below. TeleDocs360 can help with program questions, billing, orders, labs, supplements, and account access. Medical questions are handled through the secure patient experience and clinical support. We reply to every message within one business day.
Ask about programs, pricing, how the process works, or where to begin.
Email UsUse your secure patient portal for treatment questions, refills, and order details. We can still help with billing, access, orders, labs, and supplements.
Patient LoginMedical questions are handled by the licensed clinical team, not by TeleDocs360 customer service. Use your secure patient portal or call medical support.
Call Medical SupportUse this form for non-medical questions about programs, billing or payment, orders, labs, supplements, account access, partnerships, or the website.
TeleDocs360 provides non-clinical enrollment, billing, order, account, and support coordination. Medical consultations and treatment decisions are provided by independent licensed providers. Prescription products are dispensed by licensed pharmacies. We route provider or pharmacy questions to the right partner when needed.