Weight Loss Online • Check Eligibility
Weight Loss Online • Check Eligibility
TeleDocs360 (“TeleDocs360,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website, forms, communications, and services.
This Privacy Policy applies to information collected before you become a patient, including eligibility screening, scheduling, care coordination, billing communications, and customer support. Medical services are provided by licensed healthcare providers affiliated with Impact Health, and clinical information is governed separately as described below.
We may collect the following categories of information:
Personal Information You Provide – Name – Email address – Phone number – Date of birth (for eligibility purposes) – Location (city/state) – Payment-related information (processed securely through third-party vendors)
Automatically Collected Information – IP address – Browser type and device information – Pages visited and interactions with our website
We only collect information that is reasonably necessary to provide eligibility screening, scheduling, care coordination, and administrative support.
We use your information to: - Respond to inquiries and eligibility requests -
Schedule and manage appointments - Coordinate care and administrative
services - Send transactional communications related to your inquiry, scheduling,
billing, or account - Improve our services and website functionality - Comply with
legal and regulatory obligations
We do not sell your personal information.
By providing your mobile phone number through our website, forms, or
communications, you consent to receive SMS messages from TeleDocs360 related
to: - Eligibility inquiries - Scheduling and appointment reminders - Care
coordination - Billing and administrative updates
Message frequency may vary depending on your interactions with our services.
Message and data rates may apply based on your mobile carrier plan.
You may opt out of SMS communications at any time by replying STOP to any
message. For assistance, reply HELP or contact us at support@teledocs360.com.
We do not share or sell mobile opt-in information with third parties for
marketing purposes.
We may share your information with trusted third-party service providers who
assist us in operating our website and services, such as: - Scheduling and CRM
platforms - Secure payment processors - Communication providers (e.g., email
and SMS delivery services)
These vendors are permitted to use information only as necessary to perform
services on our behalf and are required to maintain appropriate safeguards.
TeleDocs360 facilitates eligibility screening, scheduling, and care coordination
services. Medical care is provided by licensed healthcare professionals affiliated
with Impact Health.
Once you become a patient and receive clinical services, your health information
will be governed by the applicable Notice of Privacy Practices provided by those
healthcare providers and not solely by this Privacy Policy.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
You may Request access to or correction of your personal information - Request deletion of your information, subject to legal and operational requirements - Opt
out of marketing communications at any time.
To exercise these rights, please contact us at support@teledocs360.com.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
If you have questions about this Privacy Policy or our privacy practices, please
contact:
TeleDocs360
Email: support@teledocs360.com
