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Frequently Asked Questions
Quick answers to common questions.
Is TeleDocs360 covered by insurance?
No, we do not work with any insurance. Please contact support for specific eligibility check.
How fast is medication delivery?
Once prescribed, medications are typically shipped via overnight cold-chain delivery. You can expect your package with in 1-2 business days after processing.
Are the consultations live videos?
TeleDocs360 uses asynchronous telehealth for most interactions, meaning you fill our a comprehensive medical form. Live video consultations are available if requested or deemed necessary by your provider.